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Document Discipline

Follow 3 Cardinal Rules to Document Discipline

To be successful, employee feedback should not be an annual or even quarterly event. It should be a routine part of a manager’s day. In the same way, managers should make documentation of employee performance, behavior and discipline a regular habit. It’s OK if this documentation is informal, e.g., handwritten notes tossed in an employee’s […]

Calling an Employee on Leave

Calling an Employee on Leave

An employee is on leave, but you have a question. Is it okay to call them? Business stops for no one, even when an employee is out on leave, regardless of requested paid time off, FMLA, or otherwise. Why should you be inconvenienced? In this day and age of everyone being connected, it’s easy to […]

Radical Candor

Is Radical Candor Right for Your Business?

  What is Radical Candor? That’s a great question. Here is the definition from the Radical Candor website. “Radical Candor™ is the ability to Challenge Directly and show you Care Personally at the same time. Radical Candor will help you and all the people you work with do the best work of your lives and build the best relationships of your career. […]

Employment Status

Etsy Proposes New Kind of Employment Status

Earlier this month, executives from the giant online arts-and-craft website Etsy.com went to Washington to urge changes to how artisans, entrepreneurs and other independent workers are treated. Etsy hosts the online stores of some 1.4 million independent artists and crafts people from across the country, making it easier for them to sell their creations. The […]

Worker Misbehavior

Disability Doesn’t Excuse Worker Misbehavior

Don’t let an employee tell you he should be excused from appropriate workplace behavior because of a disability. Employers have the right to expect employees to treat each other with a certain level of civility. You don’t have to tolerate any abusive, disruptive employee. Recent case: Robert worked as a television weather reporter for a decade […]

Difficult Talks with Employees

Strategies for Difficult Talks with Employees

You don’t want to, but it comes with the duties of management positions, difficult talks with employees. These talks could be about performance, attendance, reduction in hours, change in duties, and many more. Regardless of the topic here are some strategies to help. 1 – Don’t wait. Putting off a conversation is the worst thing […]


Getting Rid of Negativity

Just one bad apple is all it takes to infect the entire workforce and demoralize everybody. Don’t let things go too far — learn how to put a strategy in place to combat negativity. When confronted with employees who complain, criticize or try to stir up trouble, managers often feel frustrated and helpless. They may […]


Appreciation Goes a Long Way

Let’s be truthful, all of us like to be appreciated for what we do. We’re not speaking of hearing our praises sang throughout the office, what we are talking about is being appreciated. Maybe Jane is ‘doing her job’ when she answers the phones and routes the calls, but without her being at the phone, […]

Current Job

Can We Ask an Applicant Why They Are Leaving Their Current Job?

Question: Can we ask an applicant why they are leaving their current job? Answer: Yes, you may ask a candidate why they left a previous job or why they are looking to leave their current job. It’s fine to ask this question during the interview, but we recommend you collect this information ahead of time by […]