CyQuest Business Solutions, Inc.

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termination decision

Thoroughly document rationale and timing for every termination decision

You never know which terminated employee will sue you, or for what reason. That’s why you must always treat every pending termination as if you will have to prove that you had solid business reasons for your decision. Even if you don’t share the reasons with the employee being terminated, internal documents should clearly show […]

disabled contractor

Do we need to accommodate a disabled contractor just like we would an employee?

Q. We just hired a contractor for a special project. He has complained that he is sensitive to the smells in our office, which include personal fragrance, scent diffusers and “smelly” food. Since he isn’t our employee can we just tell him to put up with the odor? A. Assuming this person is properly classified as […]

Best documentation practices

Best documentation practices

You can help limit your organization’s legal liability by counseling managers to keep three basic principles in mind when documenting discipline. Documentation should be: 1. Immediate. Managers should take notes right after an incident occurs. It’s much harder for an employee to cast doubt on the boss’s motives if the written explanation comes right after […]

Document Discipline

Follow 3 Cardinal Rules to Document Discipline

To be successful, employee feedback should not be an annual or even quarterly event. It should be a routine part of a manager’s day. In the same way, managers should make documentation of employee performance, behavior and discipline a regular habit. It’s OK if this documentation is informal, e.g., handwritten notes tossed in an employee’s […]

Calling an Employee on Leave

Calling an Employee on Leave

An employee is on leave, but you have a question. Is it okay to call them? Business stops for no one, even when an employee is out on leave, regardless of requested paid time off, FMLA, or otherwise. Why should you be inconvenienced? In this day and age of everyone being connected, it’s easy to […]

Radical Candor

Is Radical Candor Right for Your Business?

  What is Radical Candor? That’s a great question. Here is the definition from the Radical Candor website. “Radical Candor™ is the ability to Challenge Directly and show you Care Personally at the same time. Radical Candor will help you and all the people you work with do the best work of your lives and build the best relationships of your career. […]

Employment Status

Etsy Proposes New Kind of Employment Status

Earlier this month, executives from the giant online arts-and-craft website Etsy.com went to Washington to urge changes to how artisans, entrepreneurs and other independent workers are treated. Etsy hosts the online stores of some 1.4 million independent artists and crafts people from across the country, making it easier for them to sell their creations. The […]

Worker Misbehavior

Disability Doesn’t Excuse Worker Misbehavior

Don’t let an employee tell you he should be excused from appropriate workplace behavior because of a disability. Employers have the right to expect employees to treat each other with a certain level of civility. You don’t have to tolerate any abusive, disruptive employee. Recent case: Robert worked as a television weather reporter for a decade […]

Difficult Talks with Employees

Strategies for Difficult Talks with Employees

You don’t want to, but it comes with the duties of management positions, difficult talks with employees. These talks could be about performance, attendance, reduction in hours, change in duties, and many more. Regardless of the topic here are some strategies to help. 1 – Don’t wait. Putting off a conversation is the worst thing […]

Negativity

Getting Rid of Negativity

Just one bad apple is all it takes to infect the entire workforce and demoralize everybody. Don’t let things go too far — learn how to put a strategy in place to combat negativity. When confronted with employees who complain, criticize or try to stir up trouble, managers often feel frustrated and helpless. They may […]